bblearn.atu.eduArkansas Tech University

Deutsch (Deutschland‭)‬ English (United States‭)‬ Español (España‭)‬ Français (France‭)‬ Italiano (Italia‭)‬ Русский (Россия‭)‬ العربية 中文 (中国‭)‬ 中文 (台灣‭)‬ 日本語 (日本‭)‬ 한국어 (한국‭)‬ ™ Login Arkansas Tech University Learning Management System. For more information on fully online degrees in several fields, visit ATU Online . Take a tour of a BbLearn course . Log in as bbguest and use JerryCares4u for the password. Forgot Your password? Please note that the Internet Explorer browser is no longer supported and will not work. Chrome and Firefox are the preferred browsers to use. Test Your Browser Settings System Announcements Monthly Updates (Friday, June 7, 2019) As a part of the Software-as-a-Service (SaaS) platform our system now runs on, and it's Continuous Delivery method for updates, Blackboard pushes out monthly releases of the LMS to the servers running our instance of the product (bblearn.atu.edu). Each release contains new features or feature enhancements, as well as maintenance items. These updates are expected to be pushed out by them in the early evening hours. While no one anticipates any problems during these times, please be aware that there is always a possibility for unexpected issues. If you experience any problems with our instance (bblearn.atu.edu) during the updates please contact the Campus Support Center immediately at 479-968-0646 or campussupport@atu.edu More information on the monthly dates of the updates can be found here . More information on the contents of the updates can be found here . AWS Established Maintenance Window (Friday, June 7, 2019) Blackboard utilizes Amazon Web Services (AWS) to host their Software-as-a-Service (SaaS) clients on the cloud. As one of these Blackboard SaaS clients, we are subject to AWS's maintenance schedules and they have recently announced an established maintenance window that occurs weekly on Tuesday mornings at 3:00 - 3:30 AM CST. They say this about the maintenance window... "The standard maintenance window is a maximum of 30 minutes. Work may or may not happen during this window. Typically work performed during this window takes less than 30 minutes (while our highly available components failover across avail zones). During the maintenance window, AWS performs work on clusters and instances in batches and our processes failover active clusters and instance to a different availability zone. For example, RDS and or Infrastructure changes may occur and take 30 seconds to complete, and batch one starts at minute one and batch two starts at minute two. For the security and stability of your environment, maintenance can cause instances to be briefly unavailable. " Please be aware of this maintenance window and schedule your activities on BbLearn accordingly. If you have any questions, comments, or concerns, please contact the Campus Support Center at 479-968-0646 or email them at campussupport@atu.edu. Campus Support Center Optimizes Service Times and Automates for Efficiencies (Monday, March 11, 2019) In order to facilitate more efficient support during peak times, the Campus Support Center will be transitioning to automated support during the hours of 1:00 a.m. to 7:00 a.m. beginning on March 25th, 2019. During the hours of 1:00 a.m. to 7:00 a.m., Blackboard exams resets will not be done. We will handle those requests as quickly as possible the next morning. Blackboard Help Available 7am - 1am 7 days a week (Monday, March 11, 2019) If you need assistance with anything Blackboard related, visit the Campus Support Portal at https://support.atu.edu and log in using your OneTech credentials for frequently asked questions, knowledge base articles, and to create support tickets. or contact us through one of the following: Phone: 479-968-0646 Toll-Free: 866-400-8022 Email: campussupport@atu.edu Blackboard Sign On Error (Sunday, January 13, 2019) If you are experiencing this error message when trying to login to BbLearn, please close out of your browser completely (not just the tab that BbLearn is open in) and reopen it in order to be able to login. If you have other tabs open in the browser and do not want to close the whole browser, you also have the option of using incognito mode for your current browser or opening a completely different browser. © 1997-2021 Blackboard Inc. All Rights Reserved....